At BookMasseur.com, operated by BookMasseur, located at Rua Senador Dantas, 117 - 20031-204 Rio de Janeiro, Brazil (CNPJ: 64.494.389/0001-51), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Brazilian General Data Protection Law (LGPD) and international data protection standards.
1. Data Collection
We collect information that you provide directly to us when creating an account or posting an advertisement:
Advertisers: Name, email, phone number, business address, professional qualifications, certificates, licenses, and payment information.
Verification Data (KYC): Government-issued IDs, "live" photos (selfies), and proof of residency to verify identity and credentials.
Usage Data: IP addresses, browser type, and interaction with our platform via cookies.
2. Purpose of Data Processing
We process your data for the following purposes:
Service Provision: To publish your business profile and connect you with clients.
Safety & Integrity: To perform KYC (Know Your Customer) and credential verification to prevent fraud and ensure a professional environment.
Marketing: To promote your advertisements on social media and other marketing channels (based on the rights assigned in our Terms and Conditions).
Legal Compliance: To comply with Brazilian tax and digital regulations.
3. Verification and Sensitive Data
To maintain high professional standards, we process sensitive information such as identification documents and professional diplomas.
This data is used strictly for verification purposes.
We may use third-party verification services to process your ID and "live" photos. These providers are contractually obligated to protect your data.
4. Data Sharing and International Transfers
As an international portal, your data may be shared under the following conditions:
Public Profile: Information you choose to include in your advertisement (name, city, photos, services) is visible to all visitors worldwide.
Service Providers: We share data with payment processors, hosting providers, and verification services.
Legal Requirements: We may disclose data to authorities if required by Brazilian law or court orders.
International Transfer: By using our platform, you consent to the transfer of your data to servers located in various countries, ensuring they meet the security levels required by the LGPD.
5. Data Retention
We retain your personal data as long as your account is active or as needed to provide our services.
If an account is deleted due to a violation of terms (e.g., fraud or sexual content), we reserve the right to retain certain identification data to prevent future re-registration.
KYC documents are deleted once verification is completed, unless legal obligations require longer storage.
6. Your Rights
Under the LGPD and GDPR, you have the right to:
Access the data we hold about you.
Correct inaccurate or incomplete information.
Request the deletion of your data (subject to legal retention requirements).
Withdraw consent for marketing usage at any time.
7. Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This includes encryption, firewalls, and secure access protocols.
8. Contact Information and Data Protection Officer (DPO)
For any questions regarding your privacy or to exercise your rights, please contact our support team:
Email: support@BookMasseur.com Address: Rua Senador Dantas, 117 - 20031-204 Rio de Janeiro, Brazil.
